Reference

Terms Conditions That Cover Your Account

These Terms & Conditions set out what you agree to when you open and use a 5777app account — including how deposits via bKash, Nagad, and Rocket are handled, how withdrawals are processed, and what conduct is expected on the platform.

Account Eligibility RulesbKash, Nagad & Rocket Wallet TermsWithdrawal & Verification ConditionsProhibited Conduct PolicyJurisdiction & Eligible Regions
5777app Terms Conditions That Cover Your Account
HOW WE HANDLE THIS

How 5777app Applies These Terms

Our approach to enforcing these Terms & Conditions is consistent and documented — every account action taken under a terms clause is logged against your account record. If we close, suspend, or restrict an account based on a terms breach, we notify you through your registered contact details and explain which clause applies. You can request a review by contacting support within the timeframe stated in that notification.

Account Security Standards We apply OTP verification at login and at key account actions. Any request to change your registered bKash, Nagad, or Rocket wallet number requires identity confirmation before it is processed.
Transaction Record Retention Deposit and withdrawal records — including all bKash, Nagad, and Rocket transactions — are retained in your account history. You can view these at any time under the Transactions section of your account.
Dispute & Review Process If you dispute a terms-based account decision, submit your case via email or live chat with your account number. We review the relevant transaction log and respond with a written outcome.
Terms Update Notification When we revise these Terms & Conditions, we post a notice in your account dashboard before the changes take effect. You can check the current version at any time from the footer link.
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these Terms & Conditions is unclear — or if you believe an action taken on your account was applied incorrectly — our support team can walk you through the relevant clause and the steps to resolve it. Queries about wallet verification for bKash, Nagad, or Rocket transactions are handled through the same channels.

Live Chat Open the chat window from your account dashboard to raise a terms query directly. Our team responds in the chat session and can escalate account issues on the spot.
Email Support Send detailed terms or dispute queries by email. Include your registered account number and a description of the clause or transaction in question so we can review it accurately.
Account Help Centre The Help Centre in your account settings holds indexed answers to common terms questions — covering wallet rules, account conduct, and eligibility conditions for your region.

Common Questions About These Terms

The questions below cover what we hear most from account holders about how these Terms & Conditions work in practice — from wallet rules to account restrictions and how to request a review if something does not look right.

Yes. Every deposit or withdrawal using bKash, Nagad, or Rocket is covered by these terms alongside the payment service's own conditions. Both sets of rules apply simultaneously to each transaction.

Access and eligibility depend on your local law and the region you are in. You are responsible for confirming that using this platform is permitted under the laws that apply to your location.

We post a notice in your account dashboard before any update takes effect. Continuing to use your account after that date means you have accepted the revised version of the terms.

Contact support via live chat or email, include your account number, and describe the decision you are querying. We check the relevant account log and provide a written response with our findings.

If a transaction is flagged during our review process, we may request supporting documentation before releasing funds. This is a standard step under the verification clause in these terms.

No. These terms do not permit multiple accounts per person. If duplicate accounts are identified, both may be suspended and associated wallet balances reviewed under our verification procedures.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.