Reference

Know Where You Stand with 5777app

Our legal terms set out exactly what you agree to when you open an account and use any part of the platform — from placing a bet to depositing via bKash, Nagad or Rocket.

Jurisdiction-dependent accessAccount eligibility rulesbKash, Nagad, Rocket termsData and privacy rightsContact and dispute paths
5777app Know Where You Stand with 5777app
HOW WE HANDLE YOUR DATA

Security, Retention and Your Account Rights

We built our data and account-security practices around the fact that most of our users access the platform on mobile — logging in, depositing via bKash or Nagad, and checking results all from the same device. Every account session is protected by OTP verification tied to your registered mobile number. We do not share your personal data with third parties outside of what is required for payment processing through bKash, Nagad or Rocket and any jurisdiction-mandated compliance checks.

Data Handling

We collect only what is necessary to run your account: your mobile number, transaction records and session data. No data is sold or shared beyond payment processing and required compliance checks.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Account Security

OTP verification on login and withdrawal protects your account from unauthorised access. If you suspect any irregular activity, report it to support immediately and we will freeze the account while we investigate.

Data Requests and Deletion

You can request a copy of the data we hold on your account or ask for account deletion through our support team. We process these requests in line with applicable data rules for your region.

LEGAL CONTACT PATHS

Reach Us on Legal and Policy Questions

If any clause in our terms raises a question or you need to dispute a transaction processed through bKash, Nagad or Rocket, our support team is the right first stop. We handle legal queries through the same channels as account and wallet support — no separate legal portal needed. Bring your account details and the specific clause or transaction reference when you reach out so we can move faster.

Live Chat Open the chat widget from any page on the site. Quote your account ID and the specific term or transaction you want to discuss for a faster response.
Email Support Send your legal or policy query to our support address. Include your registered mobile number and a clear description of the clause or issue you are raising.
Account Help Centre Log into your account and open the Help section. Policy documents, clause references and dispute submission forms are all accessible from that dashboard.

Common Legal and Policy Questions

Below are the questions we get most often about our terms, your account rights and how policy applies to specific situations — particularly around payments via bKash, Nagad and Rocket, and access eligibility under Bangladesh law.

Whether access is lawful depends on your location and local law at the time you use the platform. We recommend checking what is permitted in your specific region before opening or using an account.

Deposits and withdrawals through bKash, Nagad and Rocket are covered by both our platform terms and the individual payment providers' own rules. Both sets of terms apply to every transaction you make.

Yes. Contact our support team through live chat or email, provide your registered mobile number, and we will confirm what data we hold on your account within the timeframe required by applicable rules.

We post a notice in your account dashboard when terms change. The revised version takes effect on the date shown. Continuing to use your account after that date means you accept the updated terms.

The conflicting clause does not override your legal rights. The remainder of the terms continue to apply. If you are unsure how a specific clause affects you, reach out to our support team for clarification.

Log into your account and contact support through the Help section or live chat. Ask for account closure or data deletion and we will process your request in line with applicable regional data rules.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.